With the ServiceNow CSA Masterclass & Prep Hub
Gain immediate access to your comprehensive CSA Masterclass (15 Lessons), Study Guides (15), Training Notebooks (4), Sample Questions (>100), and Community Resources/Support.
Learn all you need to pass ServiceNow’s Certified System Administrator (CSA) exam and become an expert at using ServiceNow to create value.
Distinguish yourself as a proactive ‘go-getter’ and join a community of other rising stars serious about their ServiceNow journey.
Student Testimonials
Top quality content about ServiceNow! Thank you very much for sharing. I'm looking forward to your development certification courses!
- @typical_mysorean
Great course, Jeff! Your approach to simplifying ServiceNow concepts is incredibly helpful. I’m part of the 2024 NextGen cohort and really appreciate your efforts to make these topics more accessible. Looking forward to more of your content!
- @sl6162
Jeff i am very much thankful to you , saw your videos , started preparing for CSA from last 1 month , and yes i am a certified system administrator now , thank you so much Jeff.
- @durumarthu
Gold!! Bro wastes no time, straight to the point!
- @ytb3748
CSA Masterclass Outline
Who is This Guy?
Hey, it's Jeff!
I’m here to help you build your technology career with ServiceNow. Both of my kids have careers in IT, and my wife is a third-grade teacher, so I’m surrounded by teaching and tech every day. I suppose it’s a family thing.
I’ve been a software developer and technical architect for over thirty years working with all sorts of different technologies, platforms, and programming languages. Most recently, I’ve been spending all of my time working with Servicenow and loving it!
Over the course of my career, I’ve noticed some stuff:
- As techies, we tend to over-complicate things, and it’s possible we’ve become more interested in technology than in solving business problems.
- As techies, we aren’t always the best communicators. We tend to make assumptions, and speak using acronyms and language not everyone understands.
- As techies, we sometimes (maybe) think we’re the smartest people in the room and can sometimes (maybe) be a little difficult to work with.
Ok, I’m poking fun here, but I think that’s ok because I’m a techie myself and have done all of these things.
I created Knewget and the ServiceNow CSA Masterclass & Prep Hub to try and help others build a succussful career in technology with a focus on keeping things simple, accessible, and fun. I chose ServiceNow as the platform because I believe they are onto something monumental in IT.
Let’s return the power of solving business problems to the people that understand them best, the businesspeople. Let’s provide tools and services that are intuitive, easy to use, and ‘just make sense’. And, let’s communicate in a way where small, simple words are just as valuable as big, complicated ones.
Oh, and let’s have fun while we do it! Why not?