CSA Masterclass & Prep Hub — Knewget

Learn ServiceNow. Pass the CSA.
Actually enjoy it.

Same calm, simple style as my YouTube videos — just organized into a complete path to the CSA exam.

$97 one-time  ·  Lifetime access  ·  No upsells

Get Instant Access for $97 You’ll get instant access right after checkout.

“By far, the BEST ServiceNow training on YouTube. You have an incredible knack for making everything in ServiceNow so much easier to understand.”

— @ellencarpenter3635, YouTube

Sound familiar?

You’ve heard about ServiceNow — maybe from a job posting, a coworker, or a company that just rolled it out. You want to understand it. You want the CSA certification. But every time you try to study, it feels scattered.

What should you focus on? Are you covering the right things? How do you even know when you’re ready?

That’s exactly what this course is built to solve.

A structured path from “I’m figuring this out” to “I’m ready for the exam.”

Studying for the CSA on your own is absolutely possible. But most people hit the same wall at some point — not because the content is too hard, but because there’s no clear path.

What should you focus on first? How do you know when you’re ready? How does everything connect?

For $97, you get a clear, organized, guided path through all of it — built around how the CSA exam is actually structured, using your own ServiceNow instance to make it real. No guessing. No wandering. Just a straightforward path from where you are now to exam-ready.

CSA Masterclass & Prep Hub

$97

one-time payment

  • Lifetime access
  • Instant access after checkout
  • No subscription, no upsells
  • Access to the Prep Hub community
Get Instant Access for $97

Here’s exactly what’s inside.

Block 1 — The ServiceNow Platform & UI

What ServiceNow actually is, how instances work, users, groups, and roles — and how to navigate the interface with confidence. This is the foundation everything else builds on.

Block 2 — The Database & Table Architecture

How ServiceNow stores and organizes data, how tables relate to each other, and why understanding the database makes everything else make sense. This is the mental model that changes how you see the platform.

Block 3 — Data, Access & Configuration

ACLs, import sets, update sets — how data gets into ServiceNow, who can see it, and how changes move between environments. This is the largest section of the CSA exam.

Block 4 — Service Catalog, Workflows & Reports

How users request things, how work gets automated, and how to report on what’s happening in the platform. This is where ServiceNow starts to feel like a real business tool.

Every lesson uses your own Personal Developer Instance — hands-on, not just theory. You’ll follow along inside a real ServiceNow environment from day one.

Real results from real people.

“I started preparing for the CSA about a month ago after watching your videos — and I’m now a Certified System Administrator. Thank you so much.”

— @koushik-xs2qg

“Your videos really helped me a lot in passing my CSA exam. I passed first time. I like how you keep things simple.”

— @TesVanderMerwe

“I was so green to all this, but you break it down so well. I am now looking for a job. Thanks again.”

— @r_n_r367RiseNReset

Jeff Thies — Knewget

Hey, I’m Jeff.

I’ve spent 30+ years in software — mostly as a developer and technical architect. A big part of my career has always been helping people understand systems that feel overwhelming at first.

I built Knewget because ServiceNow training has a problem: most of it is dense, dry, and full of jargon. It doesn’t have to be.

My YouTube channel has about 34,000 subscribers. People tell me they watch my videos because things finally click — not because I’m the most technical person out there, but because I explain things simply, clearly, and without talking down to anyone.

This course is that same approach, organized into a complete path.

If you want a structured path, this is it.

No guessing what to study next. No wondering if you’re covering the right things. Just a clear, calm, step-by-step path to understanding ServiceNow and passing the CSA.

$97 one-time  ·  Lifetime access  ·  No upsells  ·  Instant access after checkout

Get Instant Access for $97

If now isn’t the right time, no worries. I’ll keep putting out free content on YouTube either way.

A few common questions.

Is this worth $97?

What you’re paying for is the path — not the videos. The course is organized around the CSA exam domains, in a sequence that builds understanding step by step. That structure is what saves you hours of wondering what to study next.

Do I need any ServiceNow experience to start?

None at all. The course starts from zero and assumes nothing. If you know what ServiceNow is and want to learn it properly, you’re in the right place.

Will this help me pass the CSA exam?

The course is built around the official CSA exam domains — the same structure the exam uses. It won’t memorize answers for you, but it’ll give you a real understanding of the platform that makes exam questions feel a lot less random.

What happens after I buy?

You’ll get instant access to the full course and the Prep Hub community inside Circle. Start immediately, go at your own pace, pick up wherever you left off.